Brandy Austin Law Firm

From the moment I walked into the office of this amazing Law firm I have experienced nothing but the utmost professionalism from EVERYONE. It's not just their professionalism that's impressive it's an awesome work ethic and also a feeling that your not 'talking to robots' when you speak with them. In my opinion Emily, Joseph, and Brandy are amazing people that would be great at any profession. Thank God, they chose a profession that enables them to assist people like myself. Thank you, once again to Emily,Joseph, and Brandy and whomever has greeted or helped me. If I could define my entire experience in one word it would definitely be, AMAZING. I'd give everyone 10 stars if I could. God Bless y'all!

Brandy Austin Law is amazing. They handle your case for you so you dont have to deal with extra things while you are trying to maintain your normal every day life. They have an outstanding staff who will help in any way they can and make sure your needs or questions are answered and understood. They are always available for your call and updates that may need to be cleared on. Thanks so much to a great team!!! Thumbs up to each and everyone of you!

Great experience!!! Emily Pyle came on and really knocked my case out of the ball park quickly. Give that girl a pay raise! She is on fire! They even have a great communication system online thats awesome. They are very affordable and professional! I highly recommend them.

I am so excited to be using Brandy Austin Law Firm! I really enjoy working with Emily! Every time I call or send a message they respond back immediately! I feel certain that my case will be taken care of in a timely manner!

Our visit with Melissa was free 30 min consultation. Upon our visit we were kindly greeted. Waiting area was clean and cozy. Melissa introduced herself and lead us to her office. We began to explain our reason for our visit. Mean while constantly keeping an eye on the time. Being the fact this visit was very important. I was trying to maximize our time. Not sure if that was very noticeable or not but Melissa was very diligent in gathering all the information needed in order to determine if we had a case that she would be successful in. Before I knew it an hour had passed an our case was accepted. Definitely recommend setting an appointment and seeing were it goes....

Brandy Austin, and entire staff, show courtesy, understanding, acknowledging not only as client but ; as a human, who has had misfortune to having been in this accident . Appreciation . of ALLTop quality caring. Thank youRespectfullyCynthia Fuentes

I highly recommend Brandy Austin law firm. Im going through a custody case thats very sensitive. Emily and Brandy have been there every step of the way. No matter how many times I call or send messages, its always a quick response unlike other law firms. They truly care for their clients and listen to what you have to say. When it comes to appointments, they do anything they can to meet you at the time youre available. Ive worked primarily with Emily, she sees every detail and talks me through the difficult times in the case. Theyve made this very difficult time in my life bearable.

Ms. Magdalena Avila was extremely professional and very thorough in our many interactions. She made me feel like I was very important to her and gave me every reassurance that I was in good, capable hands. Her knowledge of the law is exemplary and she was very aggressive in her approach to help me resolve my situation. I am forever indebted to her for her help.

Love all the knowledge Heather has!! Mote than that She has Compassion & So much Love for her Job!! She truly cares for everyone she meets. Makes me feel like Family

Heather was wonderful! She was very patient with our multiple questions. She explained the Trust and what needed to be done. She's very friendly and extremely helpful with her legalize. It made our visit very pleasant for all of us.Thank you!

My husband and I had put off hiring an attorney to help us create our Wills, Advance Directives, Power of Attorney etc. Neither of us had experience with this other than dealing with our Parents Estate Resolution and unfortunately there were some issues with those. We reviewed Lawyers on the internet (preferably ones close to our home) and found Brandy Austin's name, credentials, experience and reviews. Her resume caught our attention and we made an appointment to meet with her and her staff.From the minute we walked in the door until we left her office as well as our follow up communication with Brandy and her staff we could not be more pleased with the attention we received. On arrival we were greeted warmly and taken immediately to a private room by Hunter, the office administrator, and there we meet Heather, the Paralegal. Heather inquired about our questions, concerns and preferences. She had knowledge and showed attention to detail in honoring our wishes and addressing our issues in a caring empathetic way. Heather consulted with Brandy as to what we wanted to accomplish. We were then introduced to Brandy who assured us that she and her staff would take good care of us. Heather and the other staff members have worked hard to create an Estate Plan that we are most pleased with and something that we feel we can positively pass on to our children.

My wife and I are so pleased with the estate planning process provided by the Brandy Austin Law Firm with Heather Jamieson taking the lead. We are confident the extensive work done on our behalf, following our directives, has resulted in a finished product that will enable our heirs to benefit in the best possible manner. The Brandy Austin Team is on top of their game and offers their clients the best legal advice available. Lucky us for connecting with these folks!

Ive been doing business with Brandy Austin law firm for over a year . Emily Pyle recently took over as my attorney , by far best correspondence and relationship Ive had with the firm . I would recommend this law office to everyone especially if your lucky enough to have Emily .

Excellent law firm!! I had legal issues that kept me up at night, but thanks to Brandy they were taken care of promptly. Highly recommended they will listen and give you the right advise.

Brandy has fought hard for me and my son. She cares about her clients and always gets back to me promptly when I reach out to her with a question or concern. Her staff is very helpful as well. I highly recommend her and her firm. Thank you Brandy!

First I will say I'm a hard person to work with because I want things done on focus and to perfections especially when I'm the one that suffered ... I wasn't the one who caused the accident, I've lost a lot and have been thru a lot at this point..Bryant at Brandy Austin Law Firm is the one you need. I've asked thousands of questions and he had answers for all of them, he's very knowledgeable and he know what he's doing I know we're not done with the case but he deserves a review because I have a lot faith and confidence in them to get me what I deserve because if anybody know what I've been thru and what I'm going to have to deal with for a long time Is Bryant.. I know he'll work very hard to help me get my life back on track..

Attorney Jennefer Lowe provided us with excellent and caring counsel during a stressful family matter. She was prompt, well prepared and efficient in handling our case. We are fortunate to have her as our attorney.

At first I wasn't sure if I would be able to afford an attorney, but I called and inquired about payment plans. The guy on the phone, Hunter I believe it was, was reliable and trustworthy. He let me know that Brandy Austin Firm does, in fact, have a new (and improved) payment plan. I'm so happy because it saved me. The people here are nice and respectable, I couldn't ask for a more helpful law firm. Thank you so much.

You can't swing a dead cat and hit 5 or 6 law firms to represent you. In the end you'll have no idea how reputable they are and how you'll come out in the end. To save you from doing that I recommend Brandy Austin's firm for trustworthy straightforward representation. You'll be satisfied with their outcome but also their personal attention to your case.

I have been treated professionally and with kindness and understanding. The people at Brandy Aidtin have given me back a peace of mind and a great feeling that I'm not alone.

Wonderful experience. Everyone were so nice and answered all questions that I had. I thank you all.

I was hit from behind at high speed. This firm enabled me to get immediate and long term medical care while my settlement was in the works. They expeditiously received my medical Bill's, my paralegal Bryant was professional and courteous and they fought hard to get me the best settlement possible!

Pleasant experience when I called. The young lady listened to everything and didn't rush me off the phone. She was so nice and caring, I definitely knew this was the lawyer I needed to use. Dealing with life altering stuff is not fun, but they treat me like family so it is definitely making the process easier. Thank you for being so kind.

After spending countless hours tracking down a competent attorney I came across this firm and was pleasantly surprised. Let me save you those hours and say I would highly recommend them. The staff was polite and able to set me up with a meeting with an attorney quickly. Brandy was knowledgeable, no BS, and was able to resolve my issue without long drawn out litigation. I appreciate the help!

Stay away, I wish I did some more research, I hired then on a whim after getting divorce papers, if I had seen some of the other reviews first I never would have hired them. Didn't even speak with my attorney until mediation which cost 1000 for her to sit and do nothing. Could not get any answers from them unless the bill was due. I dropped them eventually and they did not want to turn over my paperwork.Bad lawyers, bad people in generalSTAY AWAY. Cleo is a joke!

Very good experience. A very hospitable, helpful set of professionals. It was pleasure working with them.

I went by Brandy's office first as a Chamber or Commerce event. I liked the people and the place so much I came back to have them handle a couple of legal issues! From the start the staff was friendly and warm and I got in to my consultation a few minutes early. The legal process takes a little longer than I had anticipated but I was kept abreast of the happenings in my cases. In the end we got a favorable result and I felt I had great representation. Legal experiences are never fun but they made the process as painless as possible!

Nice facility and great attorneys. Got a pretty quick turnaround on my settlement. Final amount was way over what the insurance company initially offered. My unsolicited advice to anyone: dont settle with an insurance company without calling Brandy Austin Law Firm. Theyll take great care of you and get more money in your pocket.

I was really impressed with this law firm. The office was easy to find and very comfortable. Every time you call somebody answers the phone and you're able to get whatever questions you have answered. They're very polite they explain the legal process. The Staff is friendly, and the attorneys are always punctual and prepared. They are honest and aren't afraid to tell you about problems in your case and always have a solution to those problems. I could not recommend them more highly.

I really appreciate the help and support I received from everyone in the office, from front desk to the attorney. They were kind and considerate, and didn't act like I was just another client unlike many other law firms I've been to. I'm definitely going to rely on them from now on.

Brandy Austin Law is one of my favorite clients! I deal with many law firms, not all of them are created equal... The staff at BAL really care about their clients, which isn't something you see every day. They stay on top of the status of their cases and their attorneys and paralegals pay very close attention to detail. I'm proud to call Brandy Austin Law a client!

I would like to share how grateful I am to attorney Jennefer Lowe from Brandy Austin Law Firm. I came to DFW area from out of state to a difficult family situation. I contacted this firm by referral from another local attorney. From the first phone call Ms. Lowe listened attentively and immediately grasped the gravity of the situation. She worked tirelessly on this urgent matter. Several nights messaging with me until 9pm to make sure she had everything correct and could act swiftly. This expeditiousness did not come at the expense of the quality of her work, she diligently ensured that every item was correct, and ultimately succeeded in helping us resolve the matter. This included filings, an ex parte motion, and almost a full day of emergency hearings. The matter was resolved exactly two weeks from our first phone call. Throughout the process she was available (nights, weekends, etc.) thoughtful, supportive, and demonstrated a genuine compassion for our family. I really can not thank her enough for her valiant efforts. If you want a true warrior who still maintains her humanity Jennefer Lowe should be your attorney of choice.

Great law firm providing counsel on a range of issues. They're responsive, take time to talk through all of the different options, provide quality work and at reasonable prices. I've used them for a couple of issues that have come up and I will continue to go there first as I have legal needs.

Thank you for your Assistance with our Estate Planning. David and I feel secure that we know what will happen after we pass. You all are so caring and answered all our questions. Thank you so much. Jill.

Youll not find friendlier people in the legal world. They go out of their way to make you feel more like family than merely a client in a law office. Jonna and Hunter at the front desk are fantastic people to meet and take a great care of everyone who walks through the door. My attorney, Jennifer, kept me in the loop and took the time to make sure I understood exactly what was said and what it meant for me. Thank you to everyone at Austin Law Firm!

Excellent, passionate staff. They show that they really care, they care about me and what happens to me, instead of the money I will be paying them. They have a payment plan and better service for lower prices compared to other lawyers in the area. I would recommend Brandy Austin Law to anybody!!!!!

They demand payment but dont render the services that they are requesting payment on. They get you thru court and drop the ball with out ensuring that you have received everything that was promised in person or contract. The only thing that you can be sure that they are punctual about is their PAYMENTS! Beware we still have yet to receive birth certificate for our adoption. Keep in mind we adopted LAST YEAR! They never mailed it! Then the call asking us to pay for an expedited birth certificate! But we pay it because it interest us as parents. Well here we are almost June 2019 and we have yet to receive it. My son will be graduating this June and his transcripts will not reflect his new name- this is very heart breaking. Please be sure to do your homework on the attorney you want to assist You because not all of them have your best interests in mind.

I think the place is nice and respectable. When you walk in the door you instantly feel at ease and welcome. This law firm treats you like family rather than patronizing you. They are empathic and you are bound to find what you're looking for.

Bad communicastion skills. morally inarticulate bad written communication skills and also bad listeners

Great attention to our needs

I've had a case with the BRANDY AUSTIN LAW FIRM going for several months now. I can't say enough about the professionalism and courtesy of the staff. I would like to especially thank Hunter. From day one he has been a happy and warm presence. When I have called and spoken with him, even while just being transferred to my attorney, Hunter has been consistently one of the friendliest people I could have the pleasure of knowing. Thank you to everyone at the office for making a difficult situation so much easier to navigate.

You never know where you'll run in to great people and I found them at Brandy Austin Law Firm. I got stuck in traffic and ended up being late to my consultation - the front desk staff was great and completely understanding. The paralegal and attorney I met with were informative and helpful. As far as I can tell my case was handled as good as it could have been and we got a good verdict. I'll be back again!

You can't go wrong with the Brandy Austin Law Firm! Attorney Erika Wheeler is great! She has a calm demeanor, and she truly cares about her clients... Great Law Firm! Good People! I highly recommend.

Love the whole staff! We had a long battle, almost 4 years to be exact and I honestly can say I would not have chosen another team to help fight for my daughter and I! Thank you guys! We did it! Sure am glad it's done :)

I would highly recommend Brandy Austin to anyone looking for legal advice after an accident. They made the entire process very easy and accommodating. I would definately use their services again.

The staff is very knowledgeable and adverse when it comes to Legal matters. I would make this my first choice if you need to retain an Attorney!!!!!

I can't express enough how grateful I am to have the Brandy Austin Law Firm representing me in my personal situation. Jennefer Lowe is and has been very kind and understanding in a very difficult situation for me. I would encourage anyone that needs legal advise and/or representation to speak with them. You will see quickly what I have. It is nice to have good people on your side.

I came to Brandy to help me with my family law case and was very happy with the level of attention given to make sure everything was handled properly. I know exactly where to go whenever I am in need of legal assistance in the future. Thank you so much!

Sad!, My daughter and I came in the office for a consultation and were very Perplexed on how things were disorganized. Not to sure who was yelling in the closed conference room, Get it together!, OMG if they are getting a divorce why would you put them in a closed Conference room together.

Ignoring customer needs, Disappointed in the customer Service, could of been way better Also price per hour is outrageous,