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50 reviews

Ellis Family Law, P.L.L.C.

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marker Durham, North Carolina

Reviews

50 reviews
Melissa Burkett

05/20/2020
Autumn Osbourne is excellent at her job. She is professional and very logical with her recommendations and always responds very quickly to any concerns I have had in the nearly 8+ years I have worked with her. Everyone I have met and worked with in the office at Ellis Family Law share those same qualities. And most importantly Autumn has always shown great compassion for myself and my family during a very difficult time while offering sound legal advice and recommendations for the short and long term. She is clearly brilliant and is able to explain complex legal issues both in the courtroom and in a way that makes sense to me. I've also worked with Amanda Knight during an emergency court hearing and was impressed with her thorough knowledge and presentation of facts in court.
Julie Marshall

05/21/2020
This is an excellent firm with an amazing team! My case has gone on for years and Autumn has been right by my side fighting and supporting me and my family the entire time. She is one of the hardest working people I know....extremely responsive, a huge advocate and as smart as they come. Though the years I have had the opportunity to interact with almost every attorney and support staff at Ellis Family Law and they have all been professional and kind. I am forever grateful to Autumn and this entire firm and would highly recommend them!
Denise Wacker

05/28/2020
Ms. Osbourne has been a great representative for my concerns. Her knowledge and skill in addressing my case leaves me ready to praise her attentiveness to achieve the best outcome for me. I look forward to working with her in the future! Many thanks to the entire Ellis Family Law team!
Sharon Daubenspeck

04/21/2020
With having to shelter in place all my work with Ellis Family Law was done by phone and email. They updated my will which was considerably out of date and done without any problems. I spoke with Gray Ellis and told him all I wanted was an ordinary will. Very helpful and the team did a great job.
Maura Keihn

11/18/2019
Jillian Mack. Cream of the crop. One of the most hard working, professional, focused, dedicated, caring, knowledgeable, aggressive, advocating, objective lawyer in the area! Words can not express the wonders of this great, successful lawyer. We love her and putting faith into her will not disappoint! A plus is the entire staff in that office. All are very courteous, prompt, professional, and available. Believe me, we put them all to the test. This lawyer and her team will do all they can. There is nothing else a client can ask for. We hope to never need them again, but if we do they are the go to team!
Greg Gentry

01/23/2020
Amanda knight has boldly stood in front of judges lying through her teeth and discriminated against me to take children away from a mother that has raised her children and home schooled them all there life's. Ms knight will not only lie to get her way she will try to ruin the lives of others to do so. She does this not realizing the danger she is putting people in. Ms knight herself will be on the wrong end of a legal battle ASAP...dont hire this woman..
Susan Nininger

01/15/2020
I did a pre nip with them. I went back for some clarification and left with more questions than answers. I will be reviewing my pre nup with another attorney.
Edward Etim

06/23/2019
The staff are super professionals, very detailed and proficient in what they do. They are truly the best in the field going by my assessment. I am very grateful for the excellent & professional services I received from them and I will recommend Gray Ellis to anyone out there in need of a professional law firm.
Andrew Wright

05/13/2020
They have really high prices. I dont have a lot of money and I could feel that when I spoke to them. I would look for a better priced place that has a friendly and courteous staff.
Albas Minster

06/17/2019
In my particular experience, I found working with Autumn difficult. She had no real empathy or concern for my child. All she focused on was making people look bad and filing contempt as a leverage tool. You should look elsewhere in my view. This style of litigation hurt my child in my view. This firms standard response is we have no record of anyone by this name at our firm --- ever --- which is what I expect.
Paul Jenkins

06/20/2018
Gray/Autumn and all of Ellis Family Law are a very knowledgeable and detailed family law attorneys. They consistently stay up to date (if not ahead) of the latest trends, case law and research in the family law practice. I often call upon their firm for advice and guidance when dealing with issues I may be uncertain of or am seeking confirmation about a certain issue I am dealing with. Without hesitation I have referred and will continue to refer cases to this firm.
John Sylvia IV

06/11/2018
We had a complicated legal issue with little precedent in the state and Ellis Law was able to help us sort it out and get it resolved. They were always fast to respond and very attentive to our needs. We greatly appreciate all of their work in helping us achieve our desired outcome.
Brandon Sapikowski

06/23/2017
Ellis Family Law are extremely knowledgeable, professional, and hard hitting attorneys. You are not just another case to the attorneys at Ellis Family Law, but you are important and respected. As important as your case is to you is how important it is to them. I HIGHLY recommend every attorney in this firm as I have worked with each and every one of the past 4 years of my case and whether it has been a good day in court for us or not so great I always walk away knowing I have the BEST attorneys in the Triangle!
Joan Royer

06/18/2018
Gray Ellis and Jillian Mack were excellent lawyers and represented me regarding child custody issues. Attorney Ellis was the primary defense lawyer in a seminal case that defined the term 'legal custody' in North Carolina-- the above information is on their site. This law firm was highly recommended by others for child custody issues which is why I selected Ellis Family Law.
Stephanie Vandergrift

06/20/2017
I am so grateful to Jillian Mack and all the support staff at Ellis Family Law for preparing and presenting such a solid cases for me over the past three years. I have used them for all manner of family court cases, and I have reached all of my goals in court. In addition, they have helped me with document preparations such as last will and testament and power of attorney. Even the district family court judge had kind words recognizing Jillian Mack as a good lawyer. She is a great lawyer, and deserves a lot of praise and credit. She not only helped me achieve everything I set out to in the courts these past three years, but it was a pleasure to work with her. She is kind, funny, and communicative. I really appreciated that through difficult times.
Richard Wyatt

06/19/2018
I hired Jillian on the recommendation of my divorce attorney friend. He said she was the best. After my case I understand why. Jillian helped me understand all the aspects of a divorce. She walked me through step by step what to expect. She ended up helping me as I negotiated the points she taught me about with my ex. Jillian was there to look out for me during negotiations and stopped me selling myself short. She was a pleasure to work with. She is kind and compassionate and really helped me through probably the most difficult thing in my life. I hope you don't ever need to, but if you do, call Jillian.
william-hazel height

06/26/2019
Great experience. I would recommend it to anyone who wants to get treated like a human being not just a potential client...
Terry Richards

06/27/2018
The Ellis Family Law Firm was an excellent company in handling my case. I was a new client and they handled my case over the phone and only had to go to the business to review and sign the documents. They were professional, polite, and meticulous. I would highly recommend them for any legal assistance needed.Terry Richards
Andrea Watson

05/26/2020
I cannot recommend.
Joseph Foster

06/18/2018
Excellent law office with a wonderful staff. Ellis Family Law is highly regarded for a reason, they are great at what they do. The only family law I would recommend in the Durham area.
Brent Bethel

07/01/2019
Very Professional and hard-working team at Ellis Family Law. I have sincerely enjoyed working with your team. Thank you!
Spencer Blaker

06/18/2015
Family Law issues can be extremely difficult and consuming. I have had the pleasure of working with Ellis Family Law for over 3 yrs and am positive I had the best representation in Durham county. Gray, Autumn and the rest of the team have been quick to communicate and explain the legal process and always had my children's and my best interest in mind.I highly recommend this skilled team of legal professionals for any family law matter. You won't be disappointed.
Jimmy Greenlee

06/14/2017
I used Ellis Law (Autumn Osbourne, Esq.) for my separation agreement. She was quick and efficient and I believe my assets were well-protected in the process. Office staff were responsive and personable.
Lisa Price

06/21/2014
Going through divorce or separation is never easy - it's an emotional roller coaster. It's nice to have a calming and objective trusted advisor in the process and Gray was just that. He and his staff were supportive, thorough and above all, practical and objective -helping me navigate the process without feeding the emotional spin. That focus on the process and getting through it a step at a time was exactly what I needed. I would recommend Gray and his staff for anyone dealing with any Family Law opportunity.
Cristen Ayers

06/25/2018
They were fantastic! I worked with Amanda and she was quick to respond to emails and answer any questions I had. Would definitely recommend.
Nathan Teer

06/16/2014
I have been in continual custody battles with my ex-wife for 8 years but I have never felt so supported and assured as I have while working with Ellis Family Law. Ellis law firm was referred to me by another attorney who assured me that the law firm was one I could count on. They are very diligent and hard working, and I feel like the whole staff really cared about myself as a client as well as my family that I was fighting for. This was one of the toughest custody battles I have been in but with Gray and Ellis Family Law by my side I was confident in the outcome; I think that having such amazing representation was the ultimate reason I won. Thank you so much to Gray and his staff, it was worth every minute and every penny!
Jason Mercer

06/30/2017
I have nothing but good things to say about my representation by Ellis Family Law. Autumn represented me in a contentious child custody case and we were able to settle outside of court and obtain a fair settlement to the matter. Autumn provides very sound advice and doesn't back down from the important issues. I felt that the firm was very responsible with the allocation of resources and efficient with billable hours, avoiding unnecessary charges. I recommend this firm to anyone that is going through a divorce or child custody issue.
Russell Hill

06/24/2017
Ellis Family law, specifically Martha McKee, has handled several cases for me over the last few years. They were complicated cases which required an experienced, well prepared lawyer. Not only did Martha reassure me that everything was going to be ok she made sure it was! The office staff was excellent in keeping me updated with the case status. I felt this firm truly cared about my child and her well-being. It's never easy going through a custody battle but I can reassure you Martha and her team made it 100 times easier for me. I highly recommend Martha and promise you will not regret your experience! Thank you to the entire staff at Ellis! :)
Eric Hudson

07/02/2014
I recently went through a trying custody battle that included multiple states. I was referred to Ellis Family Law and met with them a few days later. At this point, they were the third law firm that I had worked with and they came highly recommended. I have to say that I was extremely impressed with the way they ran their business and their professionalism. The process was streamlined and they really seem to care about their clients. I have to say that if anyone needs a family lawyer, I would recommend Ellis Family Law each and every time.
Jacqui Eron

06/27/2018
I can't say enough positive things about the people at Ellis Family Law. From their front office staff right up to Mr. Ellis they were always there in my time of need. Jillian went above and beyond for me. She took a stressful and painful situation and with grace made it a calm and successful resolution. I cannot thank her enough. I have to say she is a pretty fantastic lawyer.
Alane Murdock

06/18/2015
Ellis law did an excellent job on my case! I worked with them on a divorce settlement and several years later on a child custody case. Both cases were very difficult and they handled the each of them beautifully. They can handle both the time-sensitive crisis and strategize to get to the long range goal. They are a great team!
Anthony Bunch

06/14/2015
Ellis Family Law was awesome in their representation of me and my daughter in our time of need. True professionals; always keep me informed and updated; extremely knowledgeable and tactically proficient in protecting their clients best interest. We are forever indebted....do not hestitate to hire Ellis Family Law.
Brittany Wheeler

06/18/2017
Jillian Mack is amazing! She is hard working and made me feel as if my custody issues really mattered. She is fierce!
Bob Izydore

06/23/2017
I called Ellis Family Law because I needed to get my will updated. I was able to see Mr. Ellis the next day. Within a few days the updated document was ready to be signed. Great service.
Terrance James

06/20/2015
This law firm, did a great job with my case. it was perfect case I live in MD and I didn't have to handle that much paper work. I will recommend to anybody in need of a great law firm.
Nancy Yelverton

06/13/2015
It's hard to find the positive when going through separation and divorce, but the staff at Ellis Family Law were there when I needed them to make the process work for me. I worked with many of the staff and they were all helpful, thoughtful and listened to my concerns and needs. It's amazing to give them a 5 star when my pain and grief were and still are so immense but they made the process bearable making my pain bearable. Thanks to all of them.
Bryan Lloyd

06/28/2016
I had somewhat of a dual experience with Ellis Family Law. My case involved two hearings over a timespan of almost a year. In the early portions of my case, I was extremely satisfied with the representation this firm provided me, but as time went on I came to realize that ANY lawyer at all would have produced the same result given the situation, since the opposing party was essentially defeating theirself.The major dissatisfaction with my representation is due to the fact that none of the relevant evidence in my case was used by my attorney. I gave her a mountain of evidence and she chose not to use hardly any of it, and she even told me at one point that I gave her too much evidence! I needed help with my evidence, and instead of thoroughly combing through my evidence to help me find the best material to use in court, she sampled a small portion and jumped to conclusions about the rest of the evidence she did not take the time to examine. Perhaps most frustrating is that if there was ever an opportunity to hit a home run in family court, my case presented that opportunity to an attorney with the right frame of mind. I assumed that $300+/hr would get me such an attorney, but instead I got someone who backed down too easily, shy'd away from the REAL issues in my case, and gave me nothing but excuses in the end. Certainly nothing is guaranteed in a courtroom and there is a high level of uncertainty in the outcome. One cannot justify being dissatisfied with an attorney simply because they did not receive the outcome they wanted. But I am not dissatisfied simply because the outcome was poor. I am disappointed because I feel like my attorney didn't really listen to me about the issues in my case and that many opportunities to win my case were squandered as a result. I cannot help but think my case would have been won with a different approach than was provided my counsel.
Swapnil Patel

07/01/2017
To start, let me say shame on me for not doing enough research to protect my family from getting taken advantage of. I thought that researching lawyers in the area, checking online reviews and following up with a call to speak with someone at this firm about my estate planning needs would have sufficed, but after the experience I had, Ive learned that I need to educate myself (and others) much more about what to expect. I called their office to learn more about the firm's estate planning process, fees, etc. I spoke with William. He was very nice and informative (so I thought). He told me to set up an initial consultation for which there would be a charge ($150 for up to 30 minutes, $250 for 60 minutes). When I asked what the fees were for the creation of a will, POA, etc., he didnt know specifically. I asked if the consultation fee would be rolled up into the cost of the estate planning. He didnt know, but asked Tiffany. He came back and said yes, thats often the case. My wife and I adjusted our work schedules and picked up our 10 month old daughter early from daycare to come to the consultation. It lasted no more than 20 minutes. Frankly, everything that was shared was stuff we could have read about online for free. During this chat, we learned that the firm charges a flat fee of $1,000/person for the will and two power of attorney documents. And that the $150 consultation fee doesnt apply to flat fee scenarios. For us personally, the consultation didnt add value for the price we paid. We didnt have to have it in person. They could have easily shared those basics via the firm's website or we could have read about them elsewhere online. That would have saved us $150. All possible if the person that answers the phone is equipped to answer questions from potential clients about what theyre actually going to get out of the in-person consultation. In posting this review, my hope is that you're able to better educate yourself on the topic/process so that you can better spend your hard earned dollars.
Richard Cowan

06/23/2015
I would like to say that not only was everyone in the office friendly, helpful, knowledgeable, understanding & compassionate they really know their S#@t. Mr. Ellis went into the situation, a 15 yr + living hell w/a certified sociopath & family, & sent them all home w/their tails between their legs!! Not to mention the un-intimidated way he handled the Gov agency of CPS & their agents. This is a stand up firm with top notch attorneys that are willing to & will go above & beyond to resolved your matter. I highly recommend them to any one who has been caught up in the CPS scandal & feel like you have no place to turn, turn to Ellis, & you, like we were, will be surprised & grateful that you did !! Again, we can't express our gratitude enough & thank y'all from the bottom of our hearts for the relief you have given us & for removing that 800lb gorilla off our backs. We wish you all a long, happy & prosperous life.Thank You & God Speed, Tammy & Rich Cowan (p.s. written by Rich which explains all the bad grammar ;-) !) P.S.S. I mistakenly implied that we were actually represented in court by 'Mr. Ellis' it was actually Miss Autumn Osbourne who went to court with us & although I'm sure all associates are excellent attorneys I have to say that Autumn was like a pit bull in that court room, not only not backing down but actually backing everyone else down, she is truly a force to reckon with. Also would like to give a shout out to Tiffany, she the greatest, sweetest person we've had the good grace to have been given the opportunity to meet & get to know, once again, thanks to you all !!
Re BlackDynamite !

06/24/2014
I am a licensed marriage and family therapist and reiki master/teacher. No matter how much positive energy I put into my personal life and my lifes work, I was humbled by having to face the reality that many of my clients face, a custody dispute. Ellis Family Law was referred to me by an associate of friend. At the time, I had consulted with at least 10 lawyers seeking help for a time sensitive issue pertaining to a move abroad. I was exhausted with the legal advice I was given until an associate of a good friend made the suggestion to see Mr. Gray Ellis and his team. My initial thoughts were to just pick someone I had already seen as I was overwhelmed by the process but sharing the same surname prompted me to give it one last try with one more firm. Ms. Tiffany was the first voice to represent Ellis Family Law. Her warmth and passion for her work and her confidence in her legal team inspired me. No other person I spoke to was able to communicate such a strong and firm belief in capability of their legal team more than she. She was catalyst for my investigative inquiry about Mr. Ellis and his credentials. After discovering how brilliant attorney Ellis was, I made an appointment for a consultation. Soon after our meeting, I meditated in thought and made the decision to retain Ellis Family Law. I felt a sense of peace come over me from the moment I left the office the day I retained the firm. It was the first time I was able to rest comfortably since the beginning of my custody ordeal.From the second I hired the firm, all hands were on deck and I felt at ease. I received consistent updates and information. It felt like I had an army of caring, exceptional, intelligent and most of all compassionate people working for me and my children. I could not have asked for more from Mr Ellis and his team as they exceeded my expectations. I sit here in Okinawa telling this story nearly three months after my case was won still in awe and still offering thanks for all that was done to keep my family together. We are eternally grateful for your kindness and giving hearts as I know these qualities paired with your exemplary legal mind and dedicated team are the reasons why my family is together.We are enjoying the best of life as a whole, happy and healthy environment which allows me to serve others who are striving to heal their families. Thank you for helping me to heal mine. Choosing Ellis Family Law was the best decision I have made for my family to date because it allowed my family and I the freedom to explore the world. As we continue growing from this experience and rebuilding connections, we are eternally grateful for the platform you have provided us in helping others. I don't see how anyone can loose choosing Ellis Family LawFrom my family to yours, thank you soo very much/ (doumo arigatou gozaimasu)-Love Always, Ronella Ellis Wilson and family
Becky Legun

06/18/2014
My main contact was Autumn Osborne and she was wonderful to work with. I was very pleased with the experience I had with Ellis Family Law as I went through my separation and divorce.
armeniah shackelford

06/20/2019
Convenient
Chris W

06/19/2018
Great group of folks!
Jodi Caquelin

06/13/2018
Was the worst experience I have ever had with a law firm. They were very expensive to talk with a paralegal who had no experience.
Karla James

06/22/2017
Great staff!
Jacob Bailey

06/17/2019
Megan Johnson

06/21/2019
Kristal Seymour

06/15/2019
Fred Sessoms

06/28/2017
Patrick Malone

06/19/2018